![]() ![]() Please note that all claims notification must be sent to ACE Insurance within 30 days after the occurrence or commencement.įor any inquiries regarding TravelCare, please email ACE Insurance ( ) or by calling the ACE Customer Care Hotline at (+632) 756-5400. Answer: when you see ringing you know for sure that the destination phone is actually ringing (as it is connected to the Viber service). The claim form has to be completed, signed, and attached with the necessary documents. If you need to make a claim, fill out the Travel Claim Form and submit to ACE Insurance. Globe TravelCare is especially designed for Globe subscribers and is underwritten by Insurance Company of North America (ACE Insurance). To use Viber you need good 3G or Wi-Fi connection. Each month, hundreds of millions of people connect, for free, with their loved ones via messaging, high-quality voice and video calls, and more. First of all, in some cases the quality of the sound/voice was really bad because the receiver of the call did not have good internet connection. Simply purchase credit online at a discounted rate and enjoy pre-paid and virtually. It is a VoIP app that improves how you talk and text people. Viber is a calling and messaging app that connects peopleno matter who they are, or where they’re from. What is Viber Out Viber Out is a voice-over IP (VoIP) service that allows you to call any phone number, domestic and international, at the lowest rates Call any landlines and mobile numbers, whether local or long-distance, even to contacts not using Viber. This includes coverage for Loss / Damage to Mobile Device limited to one (1) Mobile Device per insured per trip.ĪCE Insurance will reimburse the insured for the emergency purchases of clothing and toiletries if the insured's checked-in baggage is delayed twelve hours or beyond.ĪCE Insurance will pay the insured a benefit for each consecutive twelve-hour flight delay due to inclement weather or equipment failure. Viber is one of the many communication applications available today. Please read the Group Policy carefully for the complete details of the travel insurance's Terms and Conditions.ĪCE Insurance will provide a lump sum cash benefit in case of loss of life due to an accident while traveling.ĪCE Insurance will reimburse the medical expenses incurred as a result of an accident while traveling.ĪCE Insurance will recover flight ticket non-refundable payments, deposits, and out-of-the-pocket expense if in the unfortunate event that the trip is cancelled before scheduled departure date or terminated before the return date due to accidental death, bodily injury, and serious sickness of the insured or of an immediate family member.ĪCE Insurance will reimburse the insured for additional hotel, travel and communications expenses necessarily incurred in obtaining the replacement of a lost passport or visa, provided this is reported to the police within twenty-four hours of the discovery of the loss.ĪCE Insurance will pay for the baggage and personal effects that were lost or damaged while in the possession of the hotel staff or common carrier or as a result of forceful taking by violent means. ![]()
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